Responsible Gaming Policy at BUENAS

Leave Comment/ By I /Jan 2, 2025

Our Commitment to Responsible Gaming

BUENAS is dedicated to:

1. Ensuring Fair Play: All games on our platform are operated transparently and fairly.

2. Promoting Player Well-Being: We provide tools and resources to help players manage their gaming habits effectively.

3. Protecting Vulnerable Individuals: By strictly enforcing a 21+ age requirement, we prevent underage access to our platform.

4. Offering Support: We connect players to resources and organizations for assistance with problem gambling.

Key Elements of Our Responsible Gaming Policy

1. Age Verification

   • BUENAS strictly enforces a minimum age requirement of 21. We use robust verification processes to ensure compliance and prevent underage gaming.

2. Self-Exclusion Tools

   • Players who feel the need to take a break can use our self-exclusion options. This allows temporary or permanent suspension of account access, providing a necessary pause when required.

3. Deposit and Spending Limits

   • To help players maintain control over their finances, we offer tools to set daily, weekly, or monthly deposit limits. These limits ensure that gaming remains within a manageable budget.

4. Time Management Tools

   • Notifications and reminders are available to help players monitor their time spent gaming. This feature encourages players to take regular breaks and maintain a balanced lifestyle.

5. Wagering and Loss Limits

   • Players can set limits on their wagers or losses, helping them stay within their comfort zone and avoid chasing losses.

6. Support for Problem Gambling

   • We provide direct access to resources and organizations that specialize in addressing problem gambling. Our customer support team is trained to assist players seeking guidance or help.

Identifying Problematic Gaming Behavior

Players or their loved ones should look out for signs of problematic gaming, such as:

• Spending more money or time on gaming than intended.

• Neglecting personal responsibilities or relationships due to gaming.

• Feeling stress or anxiety about gaming losses.

If you recognize these signs, we encourage seeking help through the resources available on our platform.

Promoting a Safe and Enjoyable Environment

BUENAS encourages players to:

• Treat gaming as a form of entertainment, not a source of income.

• Set and adhere to personal limits for time and money spent gaming.

• Seek support when gaming starts to negatively impact other areas of life.

Resources and Support

We collaborate with leading organizations to offer assistance to players in need, such as:

• Gamblers Anonymous: A global support network for individuals struggling with gambling issues.

• National Helplines: Access to local helplines and counseling services.

Contact Us

If you have any questions or need assistance, our 24/7 customer support team is always available to help. Contact us through BUENAS for guidance on using responsible gaming tools or accessing external resources.

Conclusion

At BUENAS, gaming should be a source of fun and excitement. Our Responsible Gaming Policy is a testament to our commitment to player safety, well-being, and transparency. Together, let’s make gaming a positive and enjoyable experience for everyone.

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